FAQ

Below are some of our most Frequently Asked Questions, please click on the one that best suits your needs:

 

When are your items coming out?

Bookmark our News Page and our Shipping Calendar for all the latest information!

 

Where can I buy your products?

Sorry, but we do not sell to the public. You can find our products at your local gift, hobby, gaming, and toy stores.

If you are a store owner and would like to become a wholesale partner, click here for more information, or visit our Wholesale Application Page to apply.

 

Need Customer Service?

If you have a retail account with us, please contact your assigned Sales Representative directly.

We want to hear from you! Use the form below to:
–Leave a suggestion
–Report bootlegs
–Report a defective item

IMPORTANT NOTE: If you want to return or exchange an item, you MUST contact the store where you purchased the item.

We are a wholesaler and are not set up to provide customer service to the public.

 If you have already contacted the store where you purchased your item and they have refused to help you, please describe your attempts to get the store to assist you with your problem on the form below. You **MUST** include the following specifics:

  • – the name of the store
  • – the date you contacted the store
  • – the store’s response
  • – as many other details as you can so that we can investigate the issue.

**IF YOU DO NOT INCLUDE THIS INFORMATION, WE CANNOT INVESTIGATE YOUR REQUEST AND YOU WILL NOT RECEIVE A RESPONSE.**
We are not set up to support the public, but we will do our best to find a solution for your problem.