CUSTOMER SERVICE

We regularly ship items out to retailers on a weekly basis. Visit our Shipping Page and our Event Calendar for all the latest information!

You can find our products at your local gift, hobby, gaming, and toy stores.

If you are a store owner and would like to become a wholesale partner, click here for more information.

Convention exclusive items can be found on thenecastore.com. Please make sure to check our social media and Event Calendar for sale dates and times!

Need Customer Service?

Fill out the form below or message us directly through the NECA Customer Service Twitter account.

IMPORTANT NOTE: If you want to return or exchange an item, you MUST contact the store where you purchased the item.

THENECASTORE.COM customers: please have your order number ready and contact us at necaclubcustomerservice at necaonline.com.

If you have already contacted the store where you purchased your item and they have refused to help you, please fill out the form below.