CUSTOMER SERVICE
ONLY ITEMS THAT HAVE BEEN PURCHASED DIRECTLY FROM NECA CAN BE RETURNED TO NECA.
NECA products purchased through other retailers must be returned or exchanged in accordance with their respective returns and refunds policy.
- For assistance with purchases from NECA’s stores on eBay or Amazon, please sign into your account and contact us through those platforms directly.
- If you purchased your item from TheNECAstore.com, please email customerservice [at] necaonline.com and include your order number.